PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, call recording and a complete PBX replacement that lives within your CRM. With support for desktop, mobile, and desk phones, PhoneIQ works seamlessly at the office or remote, logging all interactions automatically in Salesforce and generating beautiful reports that management can leverage to track KPIs in real-time. - Admins can deploy it in minutes to users globally without the need for technical knowledge. - Companies can buy numbers in 50+ countries instantly. - Customers can get live support from our Salesforce certified team at any time.
Website
https://www.phoneiq.co
Category
Suitable for enterprise
HQ Location
San Antonio, Texas
Number of Employees
19
Year Founded
2018
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The outstanding features and exceptional customer service team are unparalleled. Each new release brings with it a whole new set of enhancements and features that add to the already impressive lineup of business-winning tools. The ability to create a list of leads and call sequentially without stopping to leave voicemails (Vm drop is awesome btw) is a huge timesaver. Keep up the great work!
La facilidad de instalación, configuración y uso. Lo estable y escalable del software. La multiplataforma ( puedo usarlo en WIndows, Mac, Iphone, Android, y hardphones)
Customer Service, Click to Dial, Smart Routing, Ring Groups, Easy Implementation, Easy Record Access.
Excellent integration with Salesforce which makes it simple to associate calls with multiple objects.
Speed of implementation and learning curve is the best thing about it
The mobile app was very lackluster, but I am excited for the upcoming app in development. I hear it will be 100% integrated with salesforce.
Hoy en dia, nada. Antes, el software tenia algun que otro bug, pero ahora ha mejorado muchisimo y es bastante estable.
We get glitches on rare occasions where the Call log doesn't sync right away.
Early security issue (resolved) with the desktop app which froze for some users some of the time. Now completely resolved in a subsequent release.
I honestly haven't had any problems with anything related to PhoneIQ. I am delighted
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